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Telegram Automation

By Emily Tischler
May 2, 2022

nerDigital Chatbot Marketing allows your business to automate conversations on Telegram by creating a Telegram bot.

Follow the below steps by step to create and connect your bot to nerDigital Chatbot Marketing.

1 – You will need to chat with the official Telegram BotFather ( to create your bot. Use the /newbot command to create your bot. You can learn more here. After you created your bot you will receive your bot API token.

2 – Setup Telegram on nerDigital Chatbot Marketing

From the main left menu navigate to Settings


Then from the Channels tab click on Telegram and then click on Connect


You only need to specify your Telegram bot token and nerDigital Chatbot Marketing will automatically integrate with Telegram and your bot is ready to respond to users.


3 – On the flow builder, you will use Telegram or Omnichannel as a message type.


To test your flow, create a training phrase like “test” on Set Up AI that triggers your Telegram flow. Currently, you can’t preview a Telegram flow from the flow builder because Messenger contacts can’t be merged with Telegram contacts.

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