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Telegram Automation

By Emily Tischler
May 2, 2022

nerDigital Chatbot Marketing allows your business to automate conversations on Telegram by creating a Telegram bot.

Follow the below steps by step to create and connect your bot to nerDigital Chatbot Marketing.

1 – You will need to chat with the official Telegram BotFather (https://t.me/botfather) to create your bot. Use the /newbot command to create your bot. You can learn more here. After you created your bot you will receive your bot API token.

2 – Setup Telegram on nerDigital Chatbot Marketing

From the main left menu navigate to Settings

Chatbot-Settings.jpg

Then from the Channels tab click on Telegram and then click on Connect

Setup-Telegram-on-nerDigital-Chatbot-Marketing.jpg

You only need to specify your Telegram bot token and nerDigital Chatbot Marketing will automatically integrate with Telegram and your bot is ready to respond to users.

Setup-Telegram-on-nerDigital-Chatbot-Marketing-bot-token.jpg

3 – On the flow builder, you will use Telegram or Omnichannel as a message type.

Telegram-Bot-Flow.jpg

To test your flow, create a training phrase like “test” on Set Up AI that triggers your Telegram flow. Currently, you can’t preview a Telegram flow from the flow builder because Messenger contacts can’t be merged with Telegram contacts.

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